Built for Karachi restaurants

Your Restaurant's Personal AI Agent

OrderPakka is the WhatsApp chatbot for restaurants in Karachi — it takes orders, upsells, and verifies payments on your own WhatsApp. Pakka order. Zero ghalti. 5-second reply.

Keep the 25–30% that food aggregators take
Try the playable demo See restaurant pricing
Official Meta Cloud API Roman Urdu, Urdu and English Karachi-based rollout
Your customers already know how to order on WhatsApp.
~5 sectarget from order parsing to confirmation
15–20%target average-order lift through smart upselling
24/7managed order-taking, including peak hours

WhatsApp Food Ordering System for Restaurants

Aggregator commission, slow WhatsApp replies and unclear kitchen notes drain margin in three different places. OrderPakka connects the direct-order journey in one managed conversation.

25–30%

The commission trap

On a PKR 1,000 aggregator order, roughly PKR 250–300 can go to commission.

Research snapshot: OrderPakka market review, October 2026.
5 min

The late-reply window

When one cashier handles calls, the counter and WhatsApp during a rush, customers are left waiting.

1 flow

Order to kitchen

Items, quantity, special notes, address, bill and payment status arrive as one structured alert.

Try the Restaurant Ordering Chatbot

This simulated Burger Nation demo shows a typical order from both sides. Start in the customer view, accept or skip the add-on, then open the Kitchen tab to see the final ticket.

One order. Both sides.

The customer gets a natural WhatsApp conversation. The kitchen receives only the information needed to cook and dispatch the order.

  1. 1Choose “Send 2 Zinger Burgers”
  2. 2Accept or skip the fries add-on
  3. 3Confirm the address and receipt
  4. 4Open the Kitchen tab to view the ticket
BN
Burger Nationonline

How the AI WhatsApp Ordering Bot Works

No forced menu maze. OrderPakka understands a direct order, suggests a relevant add-on and sends the confirmed order in an operations-ready format.

Customer messages

They send a text or voice note in Roman Urdu, Urdu or English.

AI takes the order

OrderPakka parses the item, quantity, modifiers and delivery details.

Bill and payment

The add-on, total, address and receipt verification are completed.

Kitchen gets clarity

A structured alert arrives with special notes and payment status.

Restaurant Chatbot Features Built for the Rush

This is not a general-purpose chatbot. It is a managed online ordering system for restaurants in Pakistan, designed around real food-ordering edge cases.

Voice-note orders

Speech-to-text brings the customer’s voice message into the ordering workflow.

Roman Urdu, Urdu and English

OrderPakka understands mixed language, so customers do not need to learn a formal command format.

Smart upselling

Relevant add-on and checkout prompts target a 15–20% lift in average order value, with no more than two prompts per order.

Customer memory

A returning customer’s saved address and previous order make one-click reordering faster.

Kitchen alerts

Quantity, customizations, total, customer, address and payment arrive on one clean ticket.

Receipt verification

OrderPakka reads the TID, amount and date from an Easypaisa or JazzCash screenshot and checks for duplicates.

Rush mode

Customers see an honest 45–60 minute warning before confirming during peak hours.

Official Meta API

Built only on the WhatsApp Business Cloud API, with no unofficial automation workaround.

Beyond the Button-Based Bot

A traditional bot forces customers through a menu maze. OrderPakka turns a natural-language order into a restaurant-ready workflow.

Capability
Traditional bot
OrderPakka
Voice-note order
Not supported
AI transcription
Direct text order
Forced buttons
~5 sec confirm
Upselling
Static / none
Contextual prompts
Returning customers
Starts again
Memory + reorder
Kitchen handoff
Basic message
Structured ticket
Receipt check
Manual
OCR + duplicate check

Restaurant Chatbot Pricing in Pakistan

Setup, managed service and Meta message charges stay separate, so restaurant owners can see exactly who bills each cost.

FIRST 3 CLIENTS · 90 DAYS

Beta

PKR 20,000
setup + PKR 8,000/month
  • Full Virtual Cashier setup
  • Kitchen alerts and receipt verification
  • Roman Urdu, Urdu and English
  • Video case study required
  • Moves to standard pricing after 90 days
Ask about beta availability
STANDARD

Managed restaurant automation

PKR 35,000
one-time setup + PKR 11,000/month
  • Managed hosting and AI backend
  • Text and voice order processing (fair use)
  • Two menu or price updates per month
  • Bug fixes and a monthly performance report
  • Meta onboarding and verification support
Book a 10-minute demo
Meta charges

Meta message fees are billed directly to the restaurant’s own WhatsApp Business account, not to OrderPakka. October 2026 research snapshot: around PKR 4.16 per service reply after 1,000 free replies per month per number, and around PKR 13.11 per marketing template. Actual billing depends on usage and Meta’s current rates. Marketing broadcasts are not included in the base retainer.

Estimate commission avoided

Enter the orders that could move from an aggregator to direct WhatsApp. This is a directional estimate, not a guaranteed saving.

Estimated monthly commission avoidedPKR 40,500
Estimated annual amount after PKR 11k/mo retainerPKR 354,000

Before one-time setup, Meta message charges, delivery costs, taxes and other operating expenses. Based only on your inputs; actual results vary.

Go Live Without Touching Your Main Number First

The rollout starts in a test environment, moves through owner approval and reaches production only when the complete ordering flow is ready.

1

Live demo

The owner tries the complete ordering flow on a phone.

2

Menu mapping

Menu items, prices, delivery areas, timings and payment details are configured.

3

Test environment

End-to-end quality checks run before the live business number is connected.

4

Go live

After approval, the official Meta number is connected and the team is handed over.

Frequently Asked Questions

Clear answers for restaurant owners considering an AI WhatsApp ordering bot in Karachi.

What is the total monthly cost?

The managed retainer is PKR 11,000 per month. Meta message charges are separate and billed directly to your restaurant’s own WhatsApp Business account. The October 2026 research estimate for around 500 orders was roughly PKR 4,200–7,000 per month, but actual cost depends on message mix and Meta’s current rates.

Is there a risk of the WhatsApp number being banned?

OrderPakka uses only the official Meta WhatsApp Business Cloud API, not unofficial automation tools. The restaurant must still follow Meta policy and quality-rating rules.

Who owns the customer data?

Customer phone numbers, addresses and order history remain the restaurant’s confidential data and are not reused for another client. An export is available when the service ends.

How is this different from my previous chatbot?

A typical button-based bot forces customers through a menu maze. OrderPakka understands direct text and voice-note orders, captures modifiers and creates a kitchen-ready ticket.

Do I have to replace Foodpanda completely?

No. An aggregator can remain a discovery channel. The goal is to move repeat and direct customers to WhatsApp to reduce commission leakage.

Can I use my existing WhatsApp number?

The current product requirement recommends budgeting for a new number or SIM for Cloud API setup. Meta Business verification is also completed during onboarding.

See the difference on your phone in 10 minutes.

For a live demo and beta availability:

WHATSAPP[Your WhatsApp Number]
DEMO LINK[Demo WhatsApp Link]
AGENCY[Agency Name]